Why we don’t pack with gift box?
Because we prioritise ‘duty free’ and ‘fast delivery, these 2 are the main concerns from customers.
A box would take large volumn and easy to attrack customs’ attention. It might be stuck on customs for a long time and charge duty fee once customs officers open it.
So all medium/large bags(any side longer than 20cm) are packed with original dustbag, and some small pochette bags we may pack with original box randomly(not 100% with box). But for small wallets, all would be packed with gift box.
Bags come with Smell?
Leather bags usually have a little special smell when they are new.
It’s normal and we recommend that you put your bags in a ventilated place for 3-5 days.
Nora (verified owner) –
Communication was adequate.
Aubrey (verified owner) –
The perfect bag for daily use.
Emery (verified owner) –
Lovely design, but the bag had a small scratch when it arrived.
Savannah (verified owner) –
They resolved my issue quickly, without any hassle.
Richard (verified owner) –
The bag store provides top-notch customer service.
Adeline (verified owner) –
They handled my concern with professionalism and care.
Anne (verified owner) –
They resolved my issue quickly, without any hassle.