Why we don’t pack with gift box?
Because we prioritise ‘duty free’ and ‘fast delivery, these 2 are the main concerns from customers.
A box would take large volumn and easy to attrack customs’ attention. It might be stuck on customs for a long time and charge duty fee once customs officers open it.
So all medium/large bags(any side longer than 20cm) are packed with original dustbag, and some small pochette bags we may pack with original box randomly(not 100% with box). But for small wallets, all would be packed with gift box.
Bags come with Smell?
Leather bags usually have a little special smell when they are new.
It’s normal and we recommend that you put your bags in a ventilated place for 3-5 days.
Bryan (verified owner) –
The team went above and beyond to solve a minor issue I had.
Steven (verified owner) –
So happy with my purchase!
Alan (verified owner) –
Excellent service and high-quality bags.
Christopher (verified owner) –
I appreciated the proactive updates about my order status.
Chloe (verified owner) –
Informative product descriptions made choosing the right bag easy.
Sophia (verified owner) –
Good service.
Isla (verified owner) –
The customer service was helpful.