Why we don’t pack with gift box?
Because we prioritise ‘duty free’ and ‘fast delivery, these 2 are the main concerns from customers.
A box would take large volumn and easy to attrack customs’ attention. It might be stuck on customs for a long time and charge duty fee once customs officers open it.
So all medium/large bags(any side longer than 20cm) are packed with original dustbag, and some small pochette bags we may pack with original box randomly(not 100% with box). But for small wallets, all would be packed with gift box.
Bags come with Smell?
Leather bags usually have a little special smell when they are new.
It’s normal and we recommend that you put your bags in a ventilated place for 3-5 days.
Alan (verified owner) –
The bag arrived in good condition, but it took longer to ship.
Jack (verified owner) –
The process was straightforward.
Jonathan (verified owner) –
The support team is fantastic—problem solved in no time!
Naomi (verified owner) –
Love the quality of my new bag! 😊
Matthew (verified owner) –
Love the bag’s design, but it arrived later than promised.