Why we don’t pack with gift box?
Because we prioritise ‘duty free’ and ‘fast delivery, these 2 are the main concerns from customers.
A box would take large volumn and easy to attrack customs’ attention. It might be stuck on customs for a long time and charge duty fee once customs officers open it.
So all medium/large bags(any side longer than 20cm) are packed with original dustbag, and some small pochette bags we may pack with original box randomly(not 100% with box). But for small wallets, all would be packed with gift box.
Bags come with Smell?
Leather bags usually have a little special smell when they are new.
It’s normal and we recommend that you put your bags in a ventilated place for 3-5 days.
Phoenix (verified owner) –
Great customer service, but the bag feels a bit stiff.
Zane (verified owner) –
The entire shopping experience was seamless and enjoyable.
Angelina (verified owner) –
Love the quality of my new bag! 😊
Eric (verified owner) –
I love the design of my bag, but I wish the zipper was more durable.
Camila (verified owner) –
Excellent customer support, though the bag took a bit too long to arrive.
Abigail (verified owner) –
The product is firmly packed.
Olivia (verified owner) –
Amazing bag and excellent service. 🌟