Why we don’t pack with gift box?
Because we prioritise ‘duty free’ and ‘fast delivery, these 2 are the main concerns from customers.
A box would take large volumn and easy to attrack customs’ attention. It might be stuck on customs for a long time and charge duty fee once customs officers open it.
So all medium/large bags(any side longer than 20cm) are packed with original dustbag, and some small pochette bags we may pack with original box randomly(not 100% with box). But for small wallets, all would be packed with gift box.
Bags come with Smell?
Leather bags usually have a little special smell when they are new.
It’s normal and we recommend that you put your bags in a ventilated place for 3-5 days.
Larry (verified owner) –
The support team is fantastic—problem solved in no time!
Brian (verified owner) –
I love my new bag! The craftsmanship is impeccable.
Stella (verified owner) –
The bag arrived in good condition, but it took longer to ship.
Dylan (verified owner) –
The customer service team was incredibly helpful before I made my purchase.
Aadarsh (verified owner) –
The strap adjusts easily.
Gary (verified owner) –
Outstanding service and exceptional quality bags!
Mateo (verified owner) –
Support was responsive.