Why we don’t pack with gift box?
Because we prioritise ‘duty free’ and ‘fast delivery, these 2 are the main concerns from customers.
A box would take large volumn and easy to attrack customs’ attention. It might be stuck on customs for a long time and charge duty fee once customs officers open it.
So all medium/large bags(any side longer than 20cm) are packed with original dustbag, and some small pochette bags we may pack with original box randomly(not 100% with box). But for small wallets, all would be packed with gift box.
Bags come with Smell?
Leather bags usually have a little special smell when they are new.
It’s normal and we recommend that you put your bags in a ventilated place for 3-5 days.
Anne (verified owner) –
I love the design and the quality is superb.
Anne (verified owner) –
Very pleased with the prompt delivery and quality of the bag.
Jack (verified owner) –
The customer service team is very responsive and helpful.
John (verified owner) –
The bag’s quality is great, but it arrived later than expected.
Eliza (verified owner) –
The clasp works well.
Edward (verified owner) –
The process was straightforward.
Jade (verified owner) –
The bag store offers fantastic customer service and products.