Why we don’t pack with gift box?
Because we prioritise ‘duty free’ and ‘fast delivery, these 2 are the main concerns from customers.
A box would take large volumn and easy to attrack customs’ attention. It might be stuck on customs for a long time and charge duty fee once customs officers open it.
So all medium/large bags(any side longer than 20cm) are packed with original dustbag, and some small pochette bags we may pack with original box randomly(not 100% with box). But for small wallets, all would be packed with gift box.
Bags come with Smell?
Leather bags usually have a little special smell when they are new.
It’s normal and we recommend that you put your bags in a ventilated place for 3-5 days.
Arabella (verified owner) –
Customer service was friendly and helpful, although the website was a bit hard to navigate.
Benjamin (verified owner) –
The customer service team is very responsive and helpful.
Ruby (verified owner) –
The bag looks exactly like the picture, but the zipper broke quickly.
Aadarsh (verified owner) –
The bag is beautiful, but the color was slightly different from the picture.
Dylan (verified owner) –
The bag’s quality and design are top-tier. Love it!
Peyton (verified owner) –
My new go-to store for bags.
Claire (verified owner) –
I was blown away by the attention to detail in the bag’s design.