Why we don’t pack with gift box?
Because we prioritise ‘duty free’ and ‘fast delivery, these 2 are the main concerns from customers.
A box would take large volumn and easy to attrack customs’ attention. It might be stuck on customs for a long time and charge duty fee once customs officers open it.
So all medium/large bags(any side longer than 20cm) are packed with original dustbag, and some small pochette bags we may pack with original box randomly(not 100% with box). But for small wallets, all would be packed with gift box.
Bags come with Smell?
Leather bags usually have a little special smell when they are new.
It’s normal and we recommend that you put your bags in a ventilated place for 3-5 days.
Alana (verified owner) –
They kept me informed about my order status via email—very reassuring.
Bryan (verified owner) –
Quick delivery and great quality.
Sarah (verified owner) –
I received my bag so quickly; very impressed with the fast delivery.
Aiden (verified owner) –
The bag has a good shape.
Edward (verified owner) –
Excellent support team, but the bag has a strong smell initially.
Vivienne (verified owner) –
Amazing bag and excellent service.
Madison (verified owner) –
The bag store offers fantastic customer service and products.